Terms and condition
We accept orders in person, by post, by fax, by email, on-line via our website and by telephone.
Payments: Can be made with Paypal Google or Bank transfer.
Dispatch Of Goods: Small orders are usually processed within ten days of receipt. In cases where we do not have an item available, we will advise the likely delivery schedule, which is usually within 28 days. This does not always apply to bespoke special order and made-to-measure items. At the time of ordering these items, we will advise the likely delivery date, which may be longer than 28 days. Our bespoke furniture is designed and made as an individual piece of furniture custom made, from the measurements we receive from you.
Bespoke items: Personalised and Bespoke Goods. Any personalised or bespoke items cannot be refunded or credited. This includes personal items for hygene reasons. We inspect all items before they leave the workshop. However, as the materials we use are all natural products sometimes with leather unseen flaws or weakness's may remain hidden.
Please be certain of any measurements given to us, for your orders with our made to measure furniture etc. As we cannot be held responsible if the measurements that we receive are wrong.
Delivery: To UK mainland addresses for orders under 4Kg is usually by Royal Mail Special Delivery. Orders between 4 and 20Kg are usually sent by Special Delivery, Parcel Force or Pallet Force. Delivery to EU and all world-wide addresses is dependent on the size, weight and destination. You will be advised of the costs prior to dispatch. For Special Delivery and overseas a signature is required when the goods are delivered. We are obliged to send orders to the card holder's billing address. Unless instructed by you to delivery to a separate address. We will need this in writing. All goods are sent under plain cover for your discretion.
Complaints: Please do contact us via phone call or email if you have any reason for complaint. We are here to help. If we don't know we cant put it right.
Registered Office Address
Globetech Trading Ltd
Tudor House, Green close lane.
Loughborough, Leicestershire.
LE11 5AS.
United Kingdom